This hasn’t happened in a while, but I have seen email programs misfire and suddenly not only start delivering all email to the spam (or junk) folder, but actually move all existing inbox email there as well. You may need to look carefully, as it may be intermingled with other items you intended to delete. ![]() That’s why the Recycle Bin and Trash folders exist.Ĭheck the contents of those folders for your missing email. I’m not saying you did this on purpose, but it’s possible to accidentally delete items. Check the trash or recycle binĬTRL+A followed by the DEL key is a two-keystroke way to delete everything in your inbox. In other email programs or websites, look for menus or options relating to “view” or “filter” - it’s not uncommon to find that you’ve accidentally told your email program to hide all the messages you expected to be there. The example above shows the setting for Microsoft Office Outlook, found at the top right of the message list. (Screenshot: )įor example, if you filter to show only unread mail and you have no unread mail, your inbox will appear empty because all of the email you’ve already seen will be hidden. In a nutshell, a view or filter was applied to the inbox that hides everything. This is probably the most common cause of the panic. Finally, for online accounts and accounts connected via IMAP, check in with your email provider in case something went wrong at their end or they can help. ![]() Then check your trash for accidentally deleted email and your spam folder for accidentally flagged email. The most common cause of disappearing email is an accidental filter or view setting.
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